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I Dropped it off at 7am when they opened. The door handles had faded out on my new Ram and they replaced them with no issues. It looks great and was ready by my lunch break.
Had a great service experience, Aaron Williams was awesome! And the oil change I received was the fastest I've ever gotten at a dealership
Great service friendly folks and most importAntly my recall and oil change were taken care of. Johnny provides excellent service and the experience was outstanding
great job nice people we were completely happy with the service and the response time on any questions we had from both the service department and the parts department . i drive an extra 30 mile to use this dealership instead of the one that is closest to us
Had a leak in my truck. They did a great job getting me in and letting me know what was going on. Instead of just keeping my truck until parts came in they stayed in touch and let me co.e pick it up and use it until the part came it.
I recently took my 18 Ram 1500 into Collierville Chrysler, Dodge, Jeep & Ram. Long story short, a cable was misrouted, and the main wiring harness was damaged in the process of running some wiring. I dropped the truck off with Chad Johnson to have the issue looked at and the best way to have the harness replaced or repaired if it was fixable. Chad went above and beyond to keep me in the loop every step of the way. I can tell Chad treats every customer like just that a customer ensures their issues are addressed, and the customer is satisfied ...
I was told a price and length of service, but the service was done 24 hrs ahead of schedule, which was great, can work on the pricing.
New to the area so this was my first time to use the Collierville Jeep service department. Very friendly and professional young man greeted me as I pulled up. He asked all the appropriate questions. My Jeep was serviced (oil change and tire rotation) in just over an hour. Job well done!
This out first time working with this dealership and we were very satisfied with the staff and the service provided to us. We will be back. Thanks for making our buying experience so good.
Great service for first oil change. Johnnie and the guys bent over backwards to make sure even short handed they got it done. Management did oil change themselves . Thanks again.
Brian Putt helped me find the PERFECT truck to work double duty as mom-wagon and horse hauler. The RAM 2500 Mega cab is luxurious. See Brian for an informed, low-stress buying experience. Mr. Jack and Cornelius will get you financed and in your new ride. Customer service is at the forefront of this dealership. Check them out for your next purchase!
Brian Putt was awesome to work with during a recent used car purchase (2013 Honda Excel). He was honest and responsive and didn't try and sell us on something that we didn't want. Would absolutely contact him again if I was interested in purchasing another vehicle.
I recently purchased a 2018 Jeep Compass TrailHawk from the team at Collierville Chrysler! Brian (my salesman) was great at helping me find a car that was perfect for me and also within my price range! I appreciated that they understood that I wanted something very specific and were very helpful in making it all happen within my price range! Randy was also great at helping me finally come to decision, and Cornelius was a blast! He helped me understand all my financing for my car! This was my first time purchasing/financing a vehicle! Brian, Randy and Cornelius made me ...
This was by far the best car buying experience of my life. C. J. Cooper is an awesome sales person and I highly recommend her and the dealership to anyone that is looking for a simple no pressure experience. I will be a return customer. Simply Amazing Service.
we have always received excellent service. Chad has always provided the best and prompt service . He is always been patient with us and has always done so with a smile and great sense of humor. I know I can always trust that he will be there even if I come in there with just for a simple car need,
Blake is great & does excellent as for helping. My problem is with Chrysler who manufacturered a death trap with awful Firestone tires. Low air tire light has been on from first week, which affects ABS traction cruise control braking accelerating but computer can't diagnosis it til abs & traction lights come on. Worst year & 10 months of owning purchasing vehicle (s) in my 40 years of being licensed driver with CDL-A most of them years. Took it back to Opelika FDRC 3 times first 2 days begged out of it they didn't care at all because ...
Cornelius Sullivan is a rock star! He paid attention to what I was looking for and didn’t pressure me to buy something that didn’t fit. Randy Hughes negotiated a transfer from a dealer in Indiana. They got exactly what I wanted-no more, no less. It was a fair deal. Cassie was great working the finances. I picked up the 2018 Jeep Grand Cherokee, and Cornelius went through all the bells & whistles with me. They stayed late to complete the deal when the car arrived. They worked around my hectic work schedule & stayed in touch throughout the deal ...
I took my Jeep Cherokee to Blake in the service department. His techs worked to find a noise I was hearing. Their conclusion was they thought it was a tire issue. What I liked was that Blake said, "let's address the tire issue but if it still makes the noise, bring it right back and we will keep looking. My rating is almost a 5 in every category. I'm hopeful that when I take my truck in for recall work, it will go well and I'll put all 5s.
Ordered new Jeep arrived on time exact delivery as ordered trade value was fair and price was also fair Would do business with again thank you
The experience was pleasant while buying a new truck. Cornelius, Albert and Cassie stayed at the dealership processing my sale long after closing processing my sale. They even went above and beyond staying until almost midnight trying to make the sale happen.
Wonderful experience... from the sales person, Myron, to the finance manager, Brandon! Thank you for your professional and efficient service. You made this purchase easy and rewarding.
Welcome to Collierville Chrysler Dodge Jeep Ram, your Memphis, Collierville, and Germantown, TN, area dealership.
Here, every aspect of our dealership—from our sales department and expansive inventory to our finance and service departments—is done with our clients in mind. It is this dedication that has granted us the 2019 J.D. Power Customer First Award for Excellence.
How exactly do we achieve all of these feats? Continue reading the below sections to find out!