The experience with the salesman and finance Manger was the best I have ever experienced at a dealer.
Great dealership experience! Geoffrey was great to work with through the entire ordering/buying/delivery process!
Ok this will be long so please forgive me but I feel needs to be said to help other people in a similar situation & with the current market that has gotten harder for the consumer. If you need a used vehicle or even new THIS IS THE PLACE! The first associate Brandon Coleman who showed us the car & let me test drive it was so welcoming & not pushy at all. He knew about the car history & had no problem answering questions about it. It's night & day compared to the numerous dealerships we have encountered. ...
Great service! Clean environment Quick and very efficient. I recommend as a first choice 👌
Lacy was amazing! Hands down the best customer service I have ever received.
I had oil change, tire rotation, tire pressure sensor replaced and a Sun visor replaced. This was done in one day. I was impressed!!
Chad Johnson has been an amazing service writer for me for 25 years!!
Great service, had an issue pop up with my truck and they got me in the next morni ng even though they were really busy. They took good care of me and I was in and out quickly for as busy as they were that day. Thank you very much I really appreciate it.
Was helped immediately after hopping out of an Uber, and drove out with a Gladiator in 2 hours. Dawson (sales) and Chris (financing; hardworking, professional, and respectful, reflective of his military background) made it very easy for me. The sales manager (sorry, can't remember his name) offered to assist in towing away my no longer functioning Patriot from my place in the near future. Thank you for making the process easy! Hopefully the Gladiator holds up and I never have to see y'all for several more years (other than for required servicing, of course).
Chad and the Service team were top notch. I have had horrible experiences in the past taking our vehicles to dealerships that we had purchased them from for service, the vehicles always seemed to have something else go wrong with them days later. After several calls to local shops in the area and just a sheer lack of wanting to service our Dodge I reluctantly made the call. I called on a Wednesday, the got me in on Friday. I knew I would need some work done, the Durango is 188k miles old, the team looked her over, Chad got ...
Great service good to work with friendly clean looking dealership professional well taken care and responsive sales team and service team
The staff is kind, engaging and thoughtful! On the whole the dealership is timely and supportive.
Great service and very friendly. The financial part was very quick and easy. I would highly recommend!!
We just purchase a new 2022 Ram 1500 and we couldn’t be happier. Everyone from the sweet lady that greeted us to the owner were extremely nice and helpful. Our salesman, Geoffrey Adams went out of his way to make sure we picked the exact truck we wanted and took the time to explain everything about the new vehicle. Christopher Vinson was equally helpful in taking the time to explain all the financing and options available. He was friendly, quick and efficient. This was one of the best vehicle buying experiences and would highly recommend this dealer to anyone in the ...
those guys really know how to sell vehicles... I should know because I'm with them...!!! come see us...!!!
Kaitlin Mooney your service advisor did a great job of checking us in and keeping us informed about vehicle service. The service tech diagnosed problem and repaired it in a timely manner. Thank you.
They were good we were in and out didn’t hold us long and everyone was friendly and helpful thank Jordan for being patient with us good job my wife is very happy
Good service experience . Chad provided good knowledge and information
Kind people and good service they helped me to get what I wanted.
Awesome experience they held the car for me like they said they would and i was in n out n less then 30 mins
Geoffrey Adams did an amazing job, from staying late to accommodate my test drive and then delivering my brand new vehicle right to my driveway! I can’t say enough good about this experience!
Kaitlyn was extremely helpful and a complete sweetheart no matter I much I called checking on the status of my vehicle. I will most definitely go there for more work in the future.
Great customer service and price for repairs.
Customer service is excellent purchasing car was smooth and they deliver I would recommend them to anyone Instead if a five star I’ll give the sales team a 10 star. #stevie
Service writer was really polite and didn’t rzz aske to long for service work. good to see my salesman again
Service technician was very friendly and helpful, and the service was done exactly in the time they quoted.
When you call ask for Jordan. He was friendly, knowledgeable, and incredibly professional. I will definitely be giving them repeat business!
The fine folks at Collierville took great care to attend to our needs. The job was completed quickly and my husband and I are very satisfied with the professionalism and courtesy.
Kaitlyn and the service department was awesome! Very friendly, answered all of my questions and they had us in and out in one day! I couldn’t have asked for a better experience. Thanks guys!!
Chad in service always takes good care of me. He seems knowledgeable and answers all my questions. I’ll keep coming back to your service department
Service department was fast and friendly. They even sent me text message updates throughout the process. Will definitely be my go to dealership.
Service Department is first class !! Chad is extremely knowledgeable and keeps you informed throughout the entire repair process. Excellent customer service representative . I will not go anywhere else.
Aloha! What a great experience working with Jordan and I had the honor of also meeting Mr. Stone the owner. They made me feel so comfortable and did not rush me. It felt like Ohana (Family)!! I really enjoyed my time speaking with Mr. Stone and wanting to get to know me and what brought us to Collierville from California. I am a Hawaii born native and we talked about Hawaii and a few of his trips to Hawaii. As a law enforcement officer for the Tennessee Department of Corrections as a Probation Parole Officer they thanked me for my ...
This is my third vehicle that I have used the service department for. Chad has always kept me informed and handled my issues with extreme professionalism
The sales team here is great had me in and out within 2 hours enjoying my new ride😎
Great service. Everyone was very kind. Chad kept me up to date and was easy to reach and communicate with.
This was just about the easiest trip to the dealership ever. I knew exactly what I wanted and exactly what I could afford and they made it happen. Painless and stress free. Very happy and satisfied with the purchase.
OMG, the sales and finance team are beyond amazing in their honesty, professionalism and unparalleled customer service. They helped my family tremendously and I will return for my next vehicle purchase. Thank you zillions!!
They are very helpful and take great care to get you taken care of as quickly as possible. They’re super friendly and make a service visit very pleasant.
Very friendly, quick service and a great price! What more can you ask?? Yes I will return
I really loved my experience here. Brandon was my salesman and he treated me wonderfully. I left with the truck that I wanted with no pressure… CJ and Corn were wonderful. I really appreciate them. If you come here please use Brandon as your salesman… I love my wrangler..I left with friends and a new truck….THEY BENT OVER BACKWARDS FOR ME!!!!
Barbara and Tyrone Gamble took real good care of me. They allowed me plenty of time to look for the car I wanted. Short time with my trade in and financing. All the employees from sales manager to finance manager made sure that everything was handled before I drove off in my new Jeep Gladiator. I highly recommend stopping by Collierville Chrysler Dodge Jeep Ram BEFORE you go anywhere else. Tell them Bryan Shaver sent you.
My experience was extra ordinary, the whole process went and quick, papers were prepared when I got there, in and out. Very satisfied, Tyrone and Barbara Gamble went above and beyond. Thank you.
Everyone was very friendly and helpful! Kerry H. was the best! Will def be back to see them!
Jordan was great! Cj the finance manager explained everything in person.
Chad at Collerville Jeep waited on me 3/14/22 for service on my Jeep Gladiator. I was there for am oil change and tire rotation. The service was excellent and Chad was very Courteous and helpful.
I had to contact the Manager before they got on the right track. Once he found my account after 3 phone calls, it was smooth sailing after that. Kaitlyn was a courteous and through Service Advisors . They did a great job servicing my Jeep Cherokee.
Very positive response to my problem and gave confidence they could solve the problem . Chad let me know when I could expect a follow up and actually beat that date. Very impressive and gave me confidence that the work could be done.
Great people to work with
Brandon was an absolute joy to work with. We bought the Gladiator Mojave and Brandon made the experience painless and actually enjoyable!!!
Went on my lunch hour to look around and ended up doing a deal. Was back at work with my new Jeep in no time flat! Thanks guys!
Service was quick and customer was great. Service writer was very helpful . Thanks for the service
Best service. Outstanding service and the whole team including finance and sales treated me fantastic. Geoffrey Adams thank you and your team. Will be a return customer for life.
Tyrone and Barbara did an amazing job! They worked hard and provided excellent service. Great team work!!!
Employees were helpful but the oil needed to have the oil changed was not in stock and caused me a long trip for nothing!
I had the best customer service experience and everyone was friendly, helpful, and professional.
Fast,Courteous,Went Above N Beyond,Very knowledgeable N Concerned Made Me Very Happy N Satisfied And I Am Gonna Send Customers To Them Hi 5 To Mrs N Mr Gamble Gotta Lv Them N Appreciate Them To The Fullest
It was a good experience and everything turned out good, they just need to work on communication. I waited way to long for my car to get done and all they had to come and say was that they had to go get parts for my car and it would take a bit of time.
Friendly and fast service always fix the problem and keeps any recall notices up to date!! Give them ur business, you’ll be glad u did!👍
I purchased a Ram 1500 from Collierville Ram. I was very pleased with the whole team. My salesman (Kerry Hirschman) was very professional. He answered all my questions and didn't tell me any lies. He took me to the service department and introduced to the service writers and then the sales manager. Everyone was very friendly. They make you feel like they appreciate your business. If you are in the market for a Chrysler, Dodge, Jeep, or Ram I highly recommend Kerry at the Collierville dealership.
Both Chad and Kaitlyn to make sure that my car was safe. That I knew the new start process plus they answered all my questions. They are kind, courteous, thoughtful and willing to go the extra mile to help me. I was also very pleased that they could make the repairs to my car in such a fast turnaround. I was genuinely concerned that it might take weeks when it merely took hours. Besides all this the coffee was really good. I’m proud to be a very satisfied customer of Collierville Jeep. Good job
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